I went up to the local dealer Panama City Cycles to get my Goldwing Serviced. I was having a soft brake on my foot peddle and wanted to make an appointment to bring my wing in. I told the guy behind the counter I wanted to make an appointment. He stated that they usually don’t make appointments they just wanted the bike dropped off and they would get to it. I told them that I couldn’t do that as I had no one to pick me up and also this Goldwing is my sole mode of transportation. He stated that he would talk to service manager.
He came back a few minutes later and stated that if I wanted to make an appoint it would probably cost me more money. I have bought parts from them before but I found this policy totally stupid. I finally left and I will call Honda dealer ship in FT Walton. I just can’t believe the customer service at this dealership. http://www.panamacitycycles.com .